Refund
policy.

01 · Overview

Overview

Upfield Soccer Club aims to be fair and transparent about fees, Season 2026 memberships, player registrations, and event tickets.

This policy applies from August 2026 and covers Season 2027 club operations. It does not limit any rights you may have under the Australian Consumer Law.

02 · Memberships

Memberships

Season 2026 Adult and Junior membership includes official registration and a membership pack collected in person. Refund eligibility depends on timing and administrative costs already incurred, including processing and merchandise that has been allocated.

If you have not collected a pack, say so in your request. Pack items that have been collected are generally not returned for a refund except where required by law.

03 · Registrations

Player registrations

Playing registration sits with the club and, where required, Football Victoria. Refund eligibility depends on timing, competition rules, and costs already incurred.

An expression of interest is not a paid registration. If you submitted an EOI and later decide not to continue, tell the club in writing so the record can be closed.

04 · Events

Events and tickets

Event tickets, including fundraisers, are generally non-refundable except where required by law or where an event is cancelled by the club.

Where USC cancels an event, we will advise of refund or transfer options. Where an event is postponed, tickets usually remain valid for the new date unless the club says otherwise.

05 · How to ask

How to ask

Put the request in writing to info@upfieldsc.com.au or through the Contact page. Include:

• Your full name and the email or phone used on the purchase or form
• What the payment was for (membership, registration, or event) and the approximate date
• The reason for the request
• Whether a membership pack has been collected